Technology Partners

Unified Factory

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 World leader in automation of call and contact center systems supported by artificial intelligence 

Broadsoft

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 BroadSoft is the leader in cloud PBX, unified communications, team collaboration and contact center solutions for business. 

VoiceBase

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We build powerful APIs for speech analytics and predictive analytics, enabling the search and discovery of spoken information. To be the most accurate, fastest and lowest cost solution to do this on a massive scale.

U-WFM

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U-WFM is an intuitive, easy to use cloud based Workforce Management system. Accurate forecasting and powerful, optimised, multi skilled schedules come as standard along with Real Time Adherence and statistical analysis. 

Virtual Observer

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Virtual Observer (VO), is a call recording and workforce optimization solution for contact centers. VO is making inroads against our main competition by offering a robust, user friendly feature set that provides an extremely high value, tremendous scalability and an unbeatable low cost of ownership.

Polycom

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Polycom is the leader in HD video conferencing, voice conferencing & telepresence enabling open, standards-based video collaboration to over 415000 customers globally.